Using a sample of 60 adults with serious mental illness in an inpatient psychiatric hospital, the present study examined the role of therapeutic relationship characteristics between consumers and mental health providers and consumers’ views of recovery-oriented service delivery and individual well-being. Specifically, the present study examined how consumers’ reports of working alliance and provider directiveness were associated with consumers’ views of recovery-oriented service delivery and individual well-being. After controlling for demographic characteristics, self-reported psychiatric symptoms and number of hospitalizations, findings suggested that consumers’ reports of stronger working alliance and higher levels of provider directiveness were significantly related to higher perceptions of recovery-orientation in the inpatient hospital setting. Findings indicated that consumers’ views of stronger working alliance were associated with higher levels of individual well-being. Implications of findings are discussed. (PsycINFO Database Record (c) 2019 APA, all rights reserved)